Ventures

Operant.AI

Operant.AI is Moneyball for outstanding debt collections and customer service. We use machine learning (NLP, deep learning) to better predict debt recovery rates for banks and financial institutions. We analyze customer-agent conversations and structured account information to determine the most suitable actions for a debt collection or customer service agent to take, removing the guesswork and increasing productivity.  We use Natural Language Processing, and Deep Learning to unite collections conversations into a single dashboard, allowing collections and customer service teams to identify what works to increase their collection/conversion rates.

Allan Fisch

Operant.AI